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Customer Support


Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A popup will open. It includes exhaustive information about all the operations that you can perform on the given page. Each pop-up window shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a vast array of instructional video clips explaining how to use our Control Panel. They're shot for those of you who would like to see how things are getting done rather than just reading articles. Thus, anyone can quickly get to know our hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you are looking for, have a glance at our extensive FAQ database, which contains questions asked by real persons and offers practical solutions. We periodically update our FAQ section with new entries in order to encompass all the new additions and innovations associated with our system.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ section either, you can touch base with our great team of tech support engineers available 24x7 and ready to assist you with any question. Each trouble ticket you send will be answered within one hour (the average ticket response time is about twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 303496

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com